BOOK WITH CONFIDENCE, BOOK WITH HTS TOTAL SKI

At HTS Total Ski, we are doing everything we can to ensure schools can travel and ski with confidence. As a leading name in school ski experiences, we have provided support to all our groups through the COVID-19 pandemic along with providing refunds for those groups whose ski trips could no longer take place due to the FCDO advice. In addition, we have tailored our booking conditions to continue to provide memorable school ski experiences without compromising safety and financial security.

Students jumping in the snow

TRUST THE AUSTRIAN SPECIALISTS

Refundable Deposits
Portable Deposits
COVID-19 Confident
Financial Protection
DfE advice
Quarantine
Lockdown
FCDO advice

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*Terms and Conditions

Valid on new bookings for the 21/22 academic year, made between 1st September 2020 and 31st July 2021. Refunds and offers only remain valid where bookings have paid all subsequent payments on time, as per your booking confirmation and/or our terms and conditions. Refunds are only valid where the entire group booking is cancelled per these Terms. There shall be no refunds for individual cancellations except where an individual is required to quarantine or is subject to lockdown measures. Any individuals who choose to cancel will be subject to our standard cancellation terms, as per our terms and conditions with any price increase due to a reduction in numbers passed on to the group as stated therein.

Refundable Deposits*
Cancel your new booking for the academic year 2021/22 before 31st July 2021 and we will refund the initial and interim deposits.
• Valid on new bookings made between 1st September 2020 and 31st July 2021. Does not apply to any deferred final balance credit from the 2019/20 and 2020/21 academic year.
• Requests to cancel the booking must be emailed to your account manager before end of day 31st July 2021, along with appropriate documentation.

Refund due to DfE & Refund due to Quarantine*
• We will refund your Tour if 14 to 0 days before departure date, the UK or Destination Government confirms that you will have to quarantine on arrival at the destination, or on return to the UK, and you do not travel.
• We will refund your Tour if 60 to 0 days before departure date your UK Governing Education Department instructs your school to cease overnight residential travel and you do not travel.
• Refund payments will be made 60 days after the intended date of departure, allowing for the recovery of funds from suppliers.

Fully Rebookable due to Lockdown*
If your group is affected by local or national lockdown measures up to 14 days before departure, your tour is fully rebookable to any alternative date in the same academic year 2021/2022:
• Requests to move your booking to a new date is subject to availability.
• Your tour will be subject to the deduction of any costs incurred and which we cannot recover in respect of your original booking.
• The new trip must depart in the academic year 2021/2022.

Portable Deposits*
Move your new confirmed booking for the academic year 2021/2022 to any alternative destination or date, if you give us written notice before 31st July 2021.
• Requests to move your booking and deposits to a new destination or date are subject to availability.
• Your portable deposit will be subject to the deduction of any costs incurred and which we cannot recover in respect of your original booking.
• The new trip must depart in the academic year 2021/2022.
• You need to confirm in writing that you accept details of the new trip, including destination, date, inclusion, passenger numbers and tour price.