The experience of our staff and our on-going Party Leader support is what sets us apart in school skiing. The majority of our management team have been involved in the school skiing industry for longer than they care to remember, building exceptional relationships with Party Leaders, resort staff and suppliers. Our commitment to personal service and attention to detail is evident from the first moment you contact us, as we pride ourselves on working personally with all of our Party Leaders to ensure that we offer you the right ski package at the right price.
Our enthusiastic, knowledgeable and passionate staff, headed up by our experienced Managing Director, Ken Bailey, who has been working in school skiing for over 40 years, will support you throughout the entire booking process.
Either face-to-face with our Regional Account Managers or over the phone with our expert office-based team, we will listen to your requests and recommend a resort that best suits your needs, budget and ski tour requirements. All of our sales staff have been with us for numerous years and have over 200 years of school sales experience between them! They have visited a large majority of our featured resorts, enabling them to pass on insightful information about your preferred destination.Dedicated Tour Coordinators
Once you have confirmed your booking with us, you will be assigned a dedicated tour coordinator who will handle all the pre-tour administration of your school ski trip. Your personal tour coordinator will be your main point of contact and is on hand to discuss, or answer, any queries regarding the finer details of your trip; such as flights, coaches, rooming, ski lessons, evening entertainment options.
They will be able to provide your group with all the ‘added extras’ that will make your school ski trip that extra bit special – from pre-booking evening entertainments to organising tour hoodies. Detail is key and the role of your tour coordinator is to ensure that everything is addressed before you depart the UK, ensuring that you have a stress-free experience whilst in resort.Party Leader Family Concessions
Party Leaders wishing to take their own family on the school ski tour to Austria can do so with the following reductions on the tour price:
Our Overseas Operations Team is packed with experience, local knowledge and excellent contacts, as well as a thorough understanding of what school groups want from their ski trip. With our permanent office in the heart of the Austrian Alps, the team’s focus is to ensure that we are working with carefully selected local suppliers in the best Austrian resorts. In addition to the intensive planning and preparation ahead of your tour, the Overseas Operations Team will ensure that we have professional and dedicated German speaking resort staff on hand to support your group throughout the duration of the trip.Resort team
We follow a rigorous recruitment process to ensure that we provide the best possible in-resort team. We look for enthusiastic, passionate people who can deliver outstanding customer service. Once selected, all of our reps undergo the relevant background checks and take part in a thorough training course which includes Child Protection and Health & Safety. We have an extensive list of experienced reps who continue to work with us year after year – often requested by our groups following excellent performances from previous years.
In the event of unlikely and unexpected incidents, our reps are fully supported by our Overseas Operations team, local offices and the UK office.
2017/18 is on sale now! Look out for our new brochure landing in schools soon!