We are currently recruiting full-season and peak-season Resort Managers in Austria, Italy and Switzerland to look after our growing number of school ski groups. As a representative of HTS Total Ski, you will be expected to deliver first class customer service and to play a key role in the smooth running of the ski trip.
Key responsibilities:
- Ensuring the company is represented in a smart and professional manner at all times
- Organising the efficient delivery of all pre-booked services (accommodation, ski hire, ski passes, ski school, evening entertainments) and monitoring their quality
- To be on hand to deal with queries or requests in a positive manner
- Pro-active in dealing with emergencies and unforeseen situations which may arise
Key skills and qualities:
- Previous, relevant customer-service experience (previous experience as a winter sports representative is desirable)
- Confident and sensible attitude with ability to work unsupervised
- Ability to communicate well with customers and suppliers
- Good organisational and time-management skills
- Flexible approach to work
- Interest in winter sports
- Good command of German and/or Italian
Package:
- €220 per week
- Accommodation on half-board basis
- Travelling expenses and in-resort transport costs
- Full medical insurance
- Full training programme and 24 hour back-up from our Innsbruck Head Office
- Ski pass
- Ski and boot hire if required